Our Guarantee

It is our aim to offer 100% satisfaction. We will be happy to refund or replace any faulty goods or redress any
errors in connection with an order if we are notified within 48 hours of receiving the order, where you will be
asked to forward a photo of the item as it arrived to include all packaging and your invoice.
Any goods may be returned within 21 days from the day they are received. Providing they are unopened and
unused, we will be happy to refund their full cost, excluding return postage costs. If you need to cancel your order,
for any reason, please contact us within seven days of the date on which you placed your order.
You can contact us by e-mail or post. This does not affect your statutory rights. If you would like to return an item
then please arrange for a return through ebay returns and when returning your item please include you order
number, user id and address so we can process your return quickly.