All Bee Beautiful Products are made from the purest of ingredients, however we recommend that you test all of our products on a small area of skin or hair before use, and check 24 hours later for any allergic response.
To ensure all our products are safe. All our handmade products have certification and all our products comply with EU regulations. Product Weight All our Products have stated weights and we try to make every endeavour to ensure the weight is correct. However, because some of our products are handmade, the weight can vary by +/-10%.
The illustrations of all our products are a true reflection of what the product looks like. However, as our products are all handmade, and we have a large selection of different products there can be some slight variances to the photograph.
MSDS (Material Safety Data Sheets)
We hold MSDS and certificate of analysis where applicable for all our ingredients.
It is our aim to offer 100% satisfaction. We will be happy to refund or replace any faulty goods or redress any errors in connection with an order if we are notified within 48 hours of receiving the order, where you will be asked to forward a photo of the item as it arrived to include all packaging and your invoice. Any goods may be returned within 21 days from the day they are received. Providing they are unopened and unused, we will be happy to refund their full cost, excluding return postage costs. If you need to cancel your order, for any reason, please contact us within seven days of the date on which you placed your order. You can contact us by e-mail or post. This does not affect your statutory rights. If you would like to return an item then please arrange for a return via email returning your item please include you order number and address so we can process your return quickly.
We aim to dispatch all orders within 1 working day but as some of our products are made to order there may be a delay in dispatching our handmade products, dispatch may also vary during busy times of the year including Mondays where we dispatch parcels from the weekend. Orders placed using the free economy delivery are sent by royal mail 48 hour parcels, if your parcel has not arrived within 7 working days please check your local royal mail sorting office if your parcel is not there please let us know through messages. Please choose the 24-hour courier option for parcels where you need delivery within 3 working days as this option includes a tracked delivery. We cannot accept changes in delivery addresses once your order has been placed, orders will be refunded and cancelled and you will be asked to re-order.
If your order arrived damaged or incomplete, please forward photo’s through messages of your item as it arrived in its packaging along with your order number and user name so that we can process and resolve them quickly.